Faster response
Collect feedback on site and receive low-rating alerts so your team can respond to customer needs promptly.
CUSTOMER SATISFACTION SOLUTION
REAL-TIME CUSTOMER FEEDBACK
Lead Me
Turn customer feedback into better service. Lead Me captures opinions in real time, shows where improvements are needed and helps your team respond promptly — across every location.
Happier customers. Better-informed decisions.
One feedback platform that connects customer opinion with day-to-day service management.
Better management
Compare locations, periods and service categories in one dashboard and base decisions on real customer feedback.
Consistent quality
Track satisfaction, identify recurring issues and support your teams with clear priorities and shared service standards.
Reputation and loyalty
Show customers their opinions matter. Consistent improvements help build trust and encourage return visits.
Easy rollout and operation
Adapt questions and branding to your business. Manage all locations centrally with access from web and mobile devices.
Protected feedback
Collect anonymous or personalised feedback to suit your process, with data protection and system support.
From one tap to meaningful action.
A quick, natural experience for the customer. A clear operational picture for your team.
- 01
Define the questions
Together we decide what to measure — service, cleanliness, product, waiting time.
- 02
Branding and setup
We style the app with your colours and logo and configure the devices.
- 03
Collect feedback
On-site tablets capture ratings in real time without burdening the customer.
- 04
Analyse and act
Track statistics, receive alerts on low scores and act while it still matters.
ONE OPERATIONAL VIEW
See what is happening while there is still time to act.
Ratings become trends across time, location and team. Low scores trigger immediate alerts, while the consolidated view helps you compare sites and track the effect of every improvement.
WHAT YOU GET
Custom design
The app is designed to your standards, corporate colours and requirements.
One tap to rate
Customers give feedback in seconds — no sign-up, no friction.
Statistics & analytics
A dashboard with vote charts by count, time, location and ratio.
Unlimited questions & devices
Add, edit and manage questions and devices without limits.
Desktop & mobile
All features available from anywhere, without restrictions.
Real-time alerts
Automatic notifications on low ratings so you can respond immediately.
Subscription module
Subscribe customers to news, promotions and special discounts.
Multi-site management
Compare sites, teams and periods in one consolidated view.
BUILT FOR EVERY SERVICE POINT
- 01Stores and supermarkets
- 02Restaurants and hotels
- 03Pharmacies and banks
- 04Customer service centres
Turn customer opinion into a measurable advantage.
Fast rollout, your visual identity, and insight available from anywhere.