Comprehensive solutions for a safer, smarter and more connected future
Comprehensive solutions for a safer, smarter and more connected future
From infrastructure to intelligence. Across every sector.
01Trusted partner
02Certified & compliant
03Local expertise. International ambition.
04A more sustainable tomorrow
THE POWER TO DO MORE
LEADVISION AT A GLANCE
Technology. Expertise. Responsibility.
LEADVISION combines systems integration, engineering, managed services and artificial intelligence into a single model for managing the technology lifecycle.
- 01
24/7
Technology operations
Monitoring & Response
- 02
REGIONAL
Service delivery model
Southeast Europe Delivery
- 03
MISSION-CRITICAL
Infrastructure and operations
Reliability by Design
- 04
ISO CERTIFIED
Management systems
Governance & Control
- 05
AI-DRIVEN
Innovation and automation
Intelligent Operations
ONE TECHNOLOGY PARTNER
One technology partner. End-to-end responsibility.
LEADVISION takes responsibility for the entire technology lifecycle — from business analysis and architecture through implementation, operations, security and continuous optimisation.
One Technology Partner. End-to-End Responsibility.
01 — CONSULT
We analyse business and technology requirements.
02 — DESIGN
We design the architecture and the integration model.
03 — INTEGRATE
We implement and integrate the technology components.
04 — OPERATE
We manage infrastructure and services 24/7.
05 — PROTECT
We deliver cybersecurity, physical security and operational resilience.
06 — OPTIMISE
We use automation, data and AI for continuous improvement.
07 — SUPPORT
We provide continuous support, Service Desk and accountability after go-live.
TECHNOLOGY SOLUTIONS
Technology solutions built for complex environments.
From systems architecture to 24/7 management of critical operations.
MISSION-CRITICAL OPERATIONS
When infrastructure cannot stop.We are there. 24/7.
We monitor, detect and respond around the clock. One centre for your networks, systems and services — with clear SLAs and transparent reporting.
NOC / TOC
24/7 monitoring, proactive alerting and event correlation
SERVICE DESK L1–L3
Incident, problem and change management with multilingual support
SUPPORT & SLA
Field services, preventive maintenance, availability and reporting
We don't just monitor technology. We take responsibility for operations.
LEAD VISION AI
Human expertise. Intelligent technology.
We combine engineering expertise with artificial intelligence to turn complex technology challenges into practical solutions.
From AI that answers to AI that acts.
AI ARCHITECTURE
PEOPLE
Citizens • Employees • Customers
AI EXPERIENCE
Web • Voice • Kiosk • Avatar
LLM ORCHESTRATION
Routing • Agents • Guardrails
ENTERPRISE KNOWLEDGE / RAG
Documents • Procedures • Policies
ENTERPRISE SYSTEMS & DATA
ERP • CRM • IoT • Video • ITSM
SECURITY & GOVERNANCE
Access • Audit • Privacy • Compliance
LEADVISION TRUST CENTER
Trust is engineered.
Operating critical technology infrastructure requires proven processes, control, information security and operational resilience.
- Quality
- Service Management
- Information Security
- Privacy
- Resilience
Compliance is not a certificate on the wall. It is part of how we operate.
- Quality
ISO 9001:2015
Quality Management
№ SC117869/Q/1
VERIFIED
- Service Management
ISO/IEC 20000-1:2018
IT Service Management
№ BG/0611IT/1630
VERIFIED
- Information Security
ISO/IEC 27001:2023
Information Security Management
№ SC117869/IS/1
VERIFIED
- Privacy
ISO/IEC 27701:2025
Privacy Information Management
№ SC117869/PI/3
VERIFIED
- Privacy
ISO/IEC 27018:2025
Personal Data in Cloud Environments
№ SC117869/PIIPC/3
VERIFIED
- Resilience
ISO 22301:2020
Business Continuity Management
№ SC117869/BC/1
VERIFIED
REGIONAL PRESENCE
From Bulgaria to Southeast Europe.
Regional capabilities. Centralised expertise. Local execution.
WHY LEADVISION
Technology is only part of the answer.The difference is responsibility.
Multidisciplinary Engineering
Complete technology expertise
24/7 Operations
Uninterrupted operational capability
Mission-Critical Experience
Environments with no room for downtime
Cybersecurity by Design
Security embedded in the architecture
AI & Automation
Intelligence on top of infrastructure
Regional Delivery
Multi-country operations capability
Multi-Vendor Integration
Vendor-independent architecture
Certified Processes
Enterprise governance and control
We don't just integrate technology.We take responsibility for its operation.
Let's build what comes next.
Do you have a technology challenge? Let's turn it into a working solution.
office@leadvision.bg0700 100 11Sofia, 22 Zlaten Rog St.THE POWER TO DO MORE